DESIGN STRATEGY

PRINT

UX / UI

ABOUT ME

CONTACT

INSTALLATION

ALL

DESIGN

STRATEGY

GRAPHIC

UI/UX

AKI
HASSAN

Vision

Connect the online and in-store shopping experience

 

Mission

The mission is to support the decision-making process in each stage of the customer’s journey using augmented reality, wayfinding aids, machine learning, and Internet of Things.

 

Objective

The objective is to make online shopping robust enough so that a user does not need to visit the physical store to verify the product. Moreover, to bridge the digital divide by offering digital aids while shopping in-store and providing a seamless-digital experience for both online and in-store customers.

Systems Diagram

Customer experience and customer's decision making-process

Project Video and selected use cases

Connected Online and In-store experience

Client: The Home Depot

Responsibilities: Lead Design Strategist

The retailers are struggling to provide the level of digital experience that is

expected from the consumer, especially when they are in-store.

© Copyright. Hassan Zaki 2018